Customer Care

Contact Us

Please contact us with any comments or questions via email: info@stangecompany.com, our toll-free number: 800-432-3307, or through our email form provided below. You may mail any correspondence to: Stange Company, 2324 Weldon Parkway, St. Louis, MO 63146, USA.

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Shipping Information

You can trust that your order will be quickly processed and safely delivered. We ship products anywhere in the United States and Canada via UPS, and internationally via USPS, at a flat rate based on your order amount. When you place an order, the delivery date will be based upon the availability of your item(s), and your shipment’s destination. You will received an email confirmation once your order has shipped. Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax (for Missouri residents only). Please refer to the chart below for our shipping rates.

Lifetime Guarantee

All jewelry manufactured by Stange Company has an unconditional lifetime guarantee.

Return Policy

If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty (30) days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty (30) days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below.

Stange Company
2324 Weldon Parkway
St. Louis, MO 63146
USA